Yes, you can take an Uber from Cancun International Airport to Playa del Carmen, but there are several important factors to consider. While Uber is available, it's worth noting that in Cancun, most Uber drivers are actually local taxi drivers. Many of these drivers do not have vehicles that are safe, comfortable, or well-equipped, although there are some exceptions. Additionally, the cost of an Uber for this trip is quite high, averaging around $82 USD, making it an expensive option.
Another concerning aspect is that there have been several incidents of blockades and aggression at Cancun Airport, primarily caused by the city’s taxi drivers, which can add a layer of discomfort and risk when trying to use Uber from this location.
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Is Uber cheaper than taxi in Cancun?
In Cancun, Uber fares are generally more competitive and transparent compared to local taxis. One of Uber's main advantages is that it provides an estimated cost before confirming the trip, allowing users to know the price upfront.
For example, an Uber ride from Cancun International Airport to the Hotel Zone can cost approximately between 800 and 1,300 Mexican pesos, while local taxis may charge significantly higher rates.
However, it is important to note that fares for both services can fluctuate depending on demand, time of day, and season. Additionally, due to the current situation in Cancun, where taxi drivers have shown resistance to Uber's operations, it is advisable to check the availability and safety of the service at the time of use.
Is Uber trustworthy in Cancun?
n Cancun, Uber's operation has faced significant challenges due to resistance from local taxi drivers. There have been reports of incidents where Uber drivers were physically attacked by taxi drivers. For example, on November 23, 2024, a taxi driver was detained for assaulting an Uber driver in Cancun's hotel zone.
Additionally, there are complaints that some taxi drivers request an Uber ride only to intercept and confront the driver. In other cases, it has been reported that when requesting an Uber, a local taxi arrives instead, creating confusion and potential risks for users.
Given this situation, users are advised to exercise caution when using ride-hailing services in Cancun. It is recommended to verify the driver's and vehicle's identity before boarding and stay informed about the current safety conditions in the area. Furthermore, considering alternative transportation options and following local authorities' advice can help ensure a safe journey.
Conclusion
While Uber is an available option, considering these factors, it might be safer and more convenient to choose a private transfer, which offers a fixed price starting at $65 USD and a more reliable service to ensure a smooth start to your vacation. Don't risk your comfort and safety—book a private transfer here and enjoy a peaceful and secure journey.