Frequently Asked Questions
How much does transportation cost in Playa del Carmen?
Private transportation to Playa del Carmen costs 85 USD for a single trip service for 1 to 8 people and the cost of the ADO bus transfer from Playa del Carmen costs 240.00 MXN per person.
How much does a cab from the airport to Playa del Carmen cost?
As such, there is no standard rate for cab service to Playa del Carmen from Cancun. Therefore, the cost of the transfer is whatever "the driver on duty" wants to charge you and this can be from 500 MXN to 2,000 MXN or more.
How much does an uber charge from Cancun Airport to Playa del Carmen?
Unfortunately the Uber service does not have permission to operate inside the Cancun airport and therefore, you would have to leave the airport in order to take an Uber to Playa del Carmen. This service has an average cost of 800 MXN to 1,500 MXN per trip.
How much does an ADO charge from Cancun to Playa del Carmen?
Depending on where you take it from (Cancun Downtown or Cancun International Airport) the cost of the ADO to Playa del Carmen can be from 150.00 MXN to 240.00 MXN.
What is the difference between a private transfer and a shared transfer?
In a private transfer, the vehicle is reserved exclusively for you and your companions, giving you more comfort and privacy. On the other hand, a shared transfer involves sharing the vehicle with other passengers traveling to similar destinations.
How long does the transfer from Cancun to Playa del Carmen take?
The average travel time from Cancun to Playa del Carmen is approximately 45 minutes to 1 hour. It all depends on traffic and road conditions.
Can I make stops during the transfer?
Yes, you can request additional stops during the transfer. However, it is important to inform about these stops at the time of booking, so that we can adjust the time and itinerary accordingly.
Are infant or toddler seats available?
Yes, we can provide infant and toddler seats at no additional cost. You just need to let us know at the time of booking the age and approximate weight of the child to ensure we have the appropriate seat.
What happens if my flight is delayed or delayed?
We constantly monitor flights to adjust pick-up times in case of delays or early arrivals. Don't worry, we will be waiting for you even if there are changes to your flight itinerary.
Do I need to pay in advance or can I pay at the time of transfer?
Normally we require a prepayment to secure your reservation. However, we do have a cash payment option.
What forms of payment do you accept?
We accept several forms of payment, including credit/debit cards and bank transfers. When you make your reservation, we will provide you with details on the payment options available.
Do you offer transfer services at night?
Yes, we offer private transfers 24 hours a day, 7 days a week, including night hours. You can count on us for your transfers at any time.
